Cribber

Privacy Policy

Effective date: November 5, 2026

This policy explains how Cribber handles information when you use cribber.ai, sign in, or request a property report. For privacy questions or requests, contact hello@cribber.ai.

Information we collect

Email sign-in and saved homes. We use your verified email to authenticate you with a one-time code, maintain your private saved-report library, and recover your session. You can remove individual saved reports without deleting their independently shared public copies.

Google sign-in. When you choose Google sign-in, we receive your Google account identifier, name, email address, email-verification status, and profile photo when available. We use this information to create and identify your Cribber account and manage your sign-in session. We do not receive your Google password or request access to Gmail, Google Drive, contacts, or calendars.

Property requests. We process the property addresses and listing links you submit, property information collected to answer those requests, generated reports, and identifiers used to retrieve or share reports. Please do not include unrelated personal or confidential information in a property search.

Technical information. Our hosting and authentication providers process information such as IP addresses, browser and device information, request times, authentication events, and error or security logs to deliver and protect the service. If you contact us, we receive the information you provide.

How we use information

We use information to authenticate you, generate and display property reports, maintain sessions, respond to support and privacy requests, diagnose problems, and prevent abuse. Reports can be researched anonymously. Signing in lets you save reports to a private account library and reopen them on another device. We associate eligible activity from your current browser session with your verified account; we do not use IP addresses to merge identities.

Service providers and sharing

Google and Supabase support sign-in. Vercel and Cloudflare support hosting, processing, and storage. Property data and analysis services, including RentCast and OpenAI, process submitted property addresses, listing links, and relevant property information to prepare reports. Cribber does not send your Google sign-in profile to the property-analysis engine or use Google account information to train AI models.

These providers process information as needed to supply their services. Information may be processed in the United States and other locations where providers operate. We may disclose information when required by law or to protect the service and its users. We do not sell your Google account information or use it for advertising.

If you create and share a report link, anyone who has that link can view the shared report. Share links only with people you intend to give access.

Agent introduction requests

If you request an agent introduction, we store your email, the property report and its pricing context, your selected intent, device category, the placement you used, and a broad acquisition category such as search or referral. We use this information to review your request and arrange relevant help. If an introduction is available, we may share your email and property interests with the buyer’s or seller’s agent involved in that introduction. Requests are reviewed manually; submitting one does not guarantee an introduction or enroll you in marketing.

We record research and conversion events, such as viewing comparable homes or submitting an introduction request, to understand which parts of Cribber are useful. Analytics event payloads do not include your email address. Your introduction request is stored separately with your contact information. The access and deletion choices below also apply to this information.

Website traffic analytics

With your permission, we use Google Analytics to measure visits to public Cribber pages, referral sources (such as Google search or ChatGPT), and broad browser and device information. Google processes network information, including your IP address, to provide the service. We do not send property searches, precise locations, email addresses, private account pages, URL query strings or referring-page paths in these analytics events. Advertising personalization and Google Signals are disabled.

Analytics cookies are optional and expire after 90 days. We separately remember your analytics choice in this browser using local storage and a first-party preference cookie that lasts one year. This preference cookie contains your choice and when it was saved, not a visitor ID. Choosing “No thanks” leaves Google Analytics off. You can change your choice below at any time; withdrawing permission stops future measurement in this browser and removes its Cribber analytics cookies. Browser privacy controls and missing referral information can limit reporting. See how Google uses information from partner sites.

Cookies and security

We use essential cookies to maintain Google sign-in and anonymous report sessions, and a short-lived cookie to return you to the page you were viewing after sign-in. Blocking or clearing cookies can sign you out or remove browser access to reports. We use HTTPS and restrict access to authentication information. No online service can guarantee absolute security.

Retention and your choices

You can delete your account from the account menu. This removes your profile, saved library and associated personal activity, and deletes associated introduction contact records. Public reports that have already been deliberately shared remain available. Anonymous research activity is retained for up to 13 months; operational lead records are retained for up to 24 months unless still needed for an active introduction or legal obligation. Cached provider observations have a configurable retention period, initially 90 days, and are refreshed on shorter schedules appropriate to the data. You may request access to, correction of, or deletion of your information by emailing hello@cribber.ai. We may ask you to verify control of the account before acting on a request. Where deletion is requested, we will remove the information from active systems unless retention is required for security, legal obligations, or resolving a dispute; provider backup copies may remain until their normal expiration.

You can sign out of Cribber at any time. You can also remove Cribber’s connection in your Google Account settings. Revoking Google access does not itself delete records already stored by Cribber; contact us for deletion.

Changes

We may update this policy as the service changes. We will publish the updated policy and effective date on this page and provide additional notice when required.